Texas A&M Ergo Center and Nokia Partner to Improve Ergonomics for Remote Workers


The Texas A&M University Ergo Center has partnered with Nokia to provide its US-based remote workers with online ergonomics training for one year.

“Given the rapid rise of remote work, it is essential that companies learn the best methods for training workers in these unique environments. Nokia and Texas A&M are collaborating to discover outcomes that will benefit remote workers in all types of industries,” said Mark Benden, Ergo Center Director, Department Head and Professor of Environmental and Occupational Health at Texas A&M University School of Public Health.

The innovative aspect of this training is that it will assess the differences between traditional computer-based training and artificial intelligence (AI) training using an interactive digital human image named Cassandra. Cassandra was developed in partnership with Soul Machines Inc. to provide an immersive and interactive training experience much closer to a traditional instructor-led class, but with the individual attention of a private coach.

“New working methods and new locations are likely to indicate a need for new training methods. This digital human platform has significant potential in many areas of public health training given the more human responses and interactions it provides,” said Kaysey Aguilar, PhD student in the School of Public Health.

In addition to ergonomics training, the Ergo Center will conduct research comparing this new online training method (artificially intelligent avatar combined with text and interactive elements) to traditional text-based online training modules in the context of his study titled “Use of digital people in online ergonomic training for teleworkers.

“Nokia’s long-standing commitment to security and technological innovation is constantly seeking opportunities to push the boundaries of what is possible. I believe this partnership with Texas A&M, and specifically this AI research to advance safety-related training for a largely remote workforce, will bring benefits beyond just course credit in groundbreaking culture changes,” said Curtis Wales, Nokia Americas Head of Safety and Security. .

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