Find and delete your old accounts online

Have you ever felt frustrated when trying to close an online account, but you don’t know how, then you forget it? Keeping all of this unused personal data on the Internet could put your digital privacy and security at risk. Now, Consumer Reports is revealing some tips and tricks to help you say goodbye to junk accounts once and for all.

Start by checking the account settings or menu for each account. If not, go to the Help menu or even Frequently Asked Questions for instructions.

If that doesn’t help, try the company’s privacy policy. You can search for words such as “account” and “delete”. You can also google how to delete a company account to see if anyone has posted instructions online.

If you still haven’t found it, try contacting customer service. It is often faster to go through text chats instead of a phone call when possible.

MORE ONLINE: Consumer Reports tips for closing hard-to-delete accounts

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And if you live in California, you can take advantage of the state’s privacy law, which requires most businesses to let state residents delete data collected from them. Companies don’t have to honor the request if you’re not a California resident, but some do.

To help you find accounts you simply forgot, CR suggests these tips: Google your email address and old usernames, check your saved logins in your web browser or password manager, and search old “welcome” messages in your inbox. .

All Consumer Reports materials are copyright 2021 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a non-profit organization that does not accept any advertising. He has no commercial relationship with any advertiser or sponsor on this site. For more information, visit

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