Employers using tattleware software to monitor employees


AUSTIN, Texas (KXAN) – The idea that your boss is watching you every minute just to make sure you are still working at your desk may seem like a nightmarish scenario, but for many it is their reality.

This tool is already being used by employers across the country with remote workers, and it is becoming more common as the pandemic continues.

In fact, a survey conducted earlier this year found that 78% of employers reported using employee monitoring software to track worker performance and / or online activity.

However, the software that allows employers to monitor their workers and use it to continuously monitor them has several unflattering names, including “tattleware” and “bossware”.

Texas-based ActiveOps designs this type of monitoring software. CEO Spencer O’Leary said it has productive uses, but companies can abuse it too.

“Some organizations have decided to measure every second of every minute of every day of an employee’s working time,” he said. “This is the type of organization that wants to trap its workforce. “

Unsurprisingly, employees don’t like it.

This same survey mentioned above found that 59% of employees report feeling stress and / or anxiety about their employers using these monitoring tools.

“Employees vote with their feet,” O’Leary said. “Some employers have decided not to tell their employees that they are doing these things [and] when they find out, and they will, they just vote with their feet and go work for someone else.

O’Leary said it’s much more useful to just measure what’s being done at the end of the day, rather than whether or not an employee is constantly sitting at their desk.

“The production, the amount of work I do and well-being, making sure the employees are doing well – if the employers are doing that, I think that level of oversight can be a really positive experience for everyone. . “


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